Privacy Statement
Information Collection and Use
Robert K. Cooper and the web site for his organization www.RobertKCooper.com is committed to ensuring the privacy of our customers and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). We will only use customer information to tell you about our (seminars, products, special offers, and events, etc.) if you choose to receive such announcements. Furthermore, we will not sell or exchange names or any other information about our online customers. We will not collect, share, or sell any information that is not addressed in this statement.
Orders
When ordering products or tickets from www.robertkcooper.com, a user is asked to give their contact information (such as name and e-mail address). We use this information to contact you regarding order confirmation and status. We also ask for your billing and shipping information. We do not ask for your credit card number at this point. This information is helpful, because when you go to submit your order, we'll fill out most of the order information for you. We will not share or use any of this information, and will only contact you to send you information regarding future seminars, product specials, etc., if you have chosen to receive such announcements. If you would prefer not to receive information from us, please let us know by calling Robert's organization at 515-278-1700 or sending an e-mail to info@RobertKCooper.com
When you process your order you will enter a secure area where we verify your contact information again (name and shipping address) and ask for additional financial information (credit card number and expiration date). The information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies
Our web site uses "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies hold information a site may need to personalize your experience and gather web site statistical data. However, none of this information is associated with you as an individual. Cookies do not capture your individual e-mail address nor any private information about you.
Security
When entering a secure area where a credit card is required, we employ SSL (Secure Socket Layer) encryption to protect the security of your personal information that you share with us. While we cannot guarantee or warrant the security of any information you transmit to or from our web site, the credit card information you submit when ordering from www.robertkcooper.com is absolutely secure. SSL renders information unreadable should anyone try to intercept it.
Your Feedback
To help us improve our privacy policy and practice, please give us your feedback. You may e-mail Robert's Associate, Suanne M. Sandage at Sandage@RobertKCooper.com
Legal Statement Copyright 2001, 2002, 2003 Robert K. Cooper
Advanced Excellence Systems LLC
All Rights Reserved
No part of this web site may be reproduced, downloaded, linked or otherwise
used without the express written permission of Robert K. Cooper.